K & C Nails

Reviews of K & C Nails

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  Vicki McManus Added July 26, 2017

  ★ ☆ ☆ ☆ ☆
  Really disappointed. Have always had nails done every few weeks, both ped and manicure. Due to health haven't done so in recent years so was given a gift voucher last year and finally got to use it recently. Not only was I ignored about what I wanted but did not get what I asked for. My request was simple, pedicure with standard polish (no shellac or gel) art work on big toe nail (for past 20 years have had artwork on ring finger and big toe). Pretty simple!! Pedicure did not remove rough skin from foot or heal. Despite me clearly stating my request, more than once, at no time was I spoken to and once nails were painted the girl(still speaking to her work peers in I think Vietnamese) walked off and started doing other customers. Unable to get their attention, and having been left swinging for a half hour, with not so much as a look let alone basic customer service of, I won't be long, or are you happy with the colour, I decided to leave. Clearly not in a rush for payment it was another several minutes for her to then stop their 'in house chat' to come to the register at which time I voiced my dissapointment with not getting what I asked for. The response. "I forgot" and I was then charged $35 dollars for a service not received. Will never go back nor recommend. This buisness is focussed on 'get them in, get them out' and to hell with quality customer service!

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